The Knowlogy understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of Our Site. You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree to this Privacy Policy, you must stop using our Site immediately.

The Knowlogy are committed to protecting your privacy. This Policy explains how we process your data and the ways in which it is used to be GDPR compliant. If you have any questions regarding the processing of your data, please email us at info@theknowlogy.com

GDPR relates to The General Data Protection Regulations which came into effect on 25th of May 2018.

Information Collected

The Knowlogy collect details provided by you on registration together with information we learn about you from the use of our products or services, and visits to our website, and other websites accessible from them. We also collect information about any transactions that you undertake with us.

We may collect additional information in connection with your participation in any promotion or competitions offered by us, along with information provided when you give feedback. We also monitor customer traffic patterns and site usage to improve our service to you.

We will not be collecting information about browsing habits outside of our own domains and personal information relating to you and your private life, such as gender and age.

Use Of Your Information

We will use your information to provide a personalised and tailored service when we communicate with you. We may contact you by post, email or telephone for these purposes.

We like to ensure that we continually improve our service to you, and so from time to time, we may ask to hear your views and opinions on our products and service. This may be by post, email or telephone.

There may be instances where it is necessary to communicate with you, in any event, for administrative or operational reasons relating to our products or service.

This data is held in a protected data storage environment and will be used to:

  • Improve the content and relevance of what we send to you,
  • Help improve the content we display on our website,
  • Answer any questions you may have submitted and retain this information to ensure a fast and effective service in the future,
  • Provide you with the fastest access to the latest content relevant to you,
  • Ensure we remain compliant under the terms of the GDPR.
  • Email

By submitting your information into The Knowlogy data capture points you are confirming the following:

  • You are doing so in your capacity as a yourself or representative of an organisation,
  • You are over 18 years of age,
  • You are accepting the relevance of The Knowlogy product and services to you or the organisation you represent,
  • You are providing contact information that will facilitate the communication between The Knowlogy and yourself

Should you wish to stop receiving emails from The Knowlogy

You may use the unsubscribe link, which will be present within the footer of every email we send to you. Your subscription preferences will be immediately updated. You may write to The Knowlogy Data Controller, specifically requesting your removal (addressed to Director, The Knowlogy, Kyte Yorkshire Business Centre, Great North Road, Darrington, West Yorkshire, WF8 3HR your request will be actioned upon within 28 days of its receipt. You must include your name and email address for us to ensure its removal. Please note we cannot accept unsubscribe requests through any other channel.

Disclosure of your information Your information may be passed on to associated agencies who are directly involved with the products and services we provide. We will never pass your details to anyone else.

Data Security Due to the open nature of the internet transmitting data to The Knowlogy must only be done via approved data transmission channels. We will endeavour to ensure your data is transmitted to us using the known best practice approaches. It’s important to note, any data you send to us is sent at your own risk.

Once your data is received, it will be stored within The Knowlogy secure data environment, where we have robust processes and procedures to keep it safe.

Disclosure Of Your Information

Your information may be passed on to associated agencies who are directly involved with the products and services we provide. We will never pass your details to anyone else.

Your Rights

The Knowlogy is working hard to ensure it sets an exemplarily standard in data management and usage. Specifically, under the proposed the GDPR you have the right to request the following:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure (or be forgotten)
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automatic decision making and profiling

For more information on GDPR and your rights please see https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ 

If you have questions concerning the processing of your personal data you should contact the Data Protection Officer: Director, Director, The Knowlogy, Kyte Yorkshire Business Centre, Great North Road, Darrington, West Yorkshire, WF8 3HR. In the event that you have not received a response within 30 days, you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Email: https://ico.org.uk/global/contact- us/email or telephone: 0303 123 1113

Cookies

Our Site may place and access certain Cookies on your computer or device. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services.

Contacting The Knowlogy

If you have any questions about our Site or this privacy policy, please contact us by email at info@theknowlogy.com, by telephone on 0800 707 4023 or by post to Kyte Yorkshire Business Centre, Great North Road, Darrington, West Yorkshire, WF8 3HR. Please ensure that your query is clear, particularly if it is a request for information about the data, we hold about you.

Changes To Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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